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May, 2015
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Pay Your Bill Online

The Ipswich Utilities Department now accepts online payments for Electric and Water/Sewer bills!
This service is made available through our online payment partner UniBank Government Services. (UniBank has enrolled numerous communities throughout New England. For a current listing of other Massachusetts communities click here.)

This online service offers our customers a convenient, efficient, and user-friendly way to pay bills 24 hours per day, 7 days a week. Online payments may be made using checking account information (Electronic Funds Transfer) or MasterCard or Discover credit/debit cards. A service fee may be assessed by our online payment partner for each online payment processed.

 Accepted online payment methods and fees are as follows:

  1. Electronic Funds Transfer (EFT) from checking account — no service fees
  2. Credit/Debit Cards (MasterCard or Discover only) — service fees apply. (To review the UniBank fee schedule click HERE)
Customers may choose to receive confirmation of their transactions by email, verifying the approval and acceptance of the transaction. Transactions are secure using state-of-the-industry encryption technology and certified through VeriSign.
You will need your account number and bill number to use this service. For an illustration of exactly where these numbers are located on your bill please click here.

Important Notes: If you receive a "combined" Electric and Water/Sewer bill you will need to process your combined payment using the primary bill number and your "Water" account number. You may not pay electric and water/sewer bills separately.

If your Ipswich Utilities bill has any past due balances, payment made today will be applied first to past due interest and charges, then principal.